Privacy Policy

1. Introduction

Sterling Labs (“we,” “our,” or “us”) operates jsterlinglabs.com and associated social media accounts. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, purchase our products, or interact with our content.

2. Information We Collect

Information You Provide

• Email address (when you subscribe or contact us)
• Payment information (processed securely by Lemon Squeezy; we do not store card details)
• Name and contact info (when you reach out for consulting)

Information Collected Automatically

• Browser type, device type, and operating system
• Pages visited and time spent on our site
• Referring URL and IP address
• Cookies and similar tracking technologies (see Section 6)

3. How We Use Your Information

• To deliver purchased digital products
• To respond to inquiries and provide customer support
• To send updates about products you have purchased
• To improve our website and products
• To comply with legal obligations

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. Third-Party Services

We use the following third-party services:

• Lemon Squeezy — Payment processing and digital product delivery
• Cloudflare — Website hosting and CDN
• Google Analytics — Website analytics (anonymized)

Each service has its own privacy policy governing how they handle your data.

5. Data Retention

We retain your personal information only as long as necessary to provide our services and fulfill the purposes described in this policy. Purchase records are retained for accounting and legal compliance purposes.

6. Cookies

Our website may use cookies and similar technologies to improve your browsing experience and analyze site traffic. You can control cookie preferences through your browser settings. Disabling cookies may affect some site functionality.

7. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Opt out of marketing communications
• Request a copy of your data in a portable format

To exercise any of these rights, contact us at support@jsterlinglabs.com.

8. Data Security

We implement reasonable technical and organizational measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Children's Privacy

Our services are not directed to individuals under 13. We do not knowingly collect personal information from children. If you believe we have collected data from a child, contact us and we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. We encourage you to review this policy periodically.

11. Contact

For questions about this Privacy Policy, contact us at support@jsterlinglabs.com.